Terms & Conditions

Welcome to Mukta Outfit. These Terms & Conditions outline the rules and regulations for using our website and purchasing products from us. By accessing this website or placing an order, you agree to these terms.

1. Acceptance of Terms

By visiting our website or purchasing from Mukta Outfit, you agree to comply with all policies, terms, and conditions mentioned on this website. We may update or revise these terms at any time without prior notice.

2. Product Representation

We make every effort to display product colors, embroidery, fabrics, and details as accurately as possible. However:

Slight variations in color may occur due to screen settings or photography lighting.
Handwork, prints, and fabric patterns may have minor differences.
Product images are for reference purposes only.

3. Pricing Policy

All prices are listed in INR and are subject to change without notice.
We reserve the right to correct pricing errors, inaccuracies, or product information at any time.
In case of an incorrect price display, we may cancel the order and issue a full refund.

4. Order Confirmation

Orders are processed only after successful payment confirmation.
For selected COD orders above ₹5000, advance payment may be required.
We reserve the right to refuse or cancel any order due to suspicious activity, stock unavailability, or incorrect customer information.

5. Shipping & Delivery

Estimated delivery timelines are provided for reference and may vary depending on location, courier services, weather conditions, or public holidays.
Customers must provide accurate shipping details while placing the order.
Additional shipping charges due to incorrect address or failed delivery attempts will be the customer’s responsibility.

For more details, please review our Shipping Policy.

6. Cancellation Policy

Orders once placed cannot usually be canceled.
If cancellation is approved in exceptional cases, payment gateway charges, currency conversion fees, and transaction costs may be deducted from the refund amount.

7. Returns & Exchanges

Return and exchange requests are accepted only according to our Return & Exchange Policy. Customers are advised to read the policy carefully before making a purchase.

8. International Orders

For international shipments:

Customs duties, import taxes, VAT, and local handling charges are determined by the destination country.
These charges are not included in the product or shipping price and must be paid by the customer.

Mukta Outfit is not responsible for delays caused by customs clearance.

9. User Responsibilities

By using this website, you agree:

To provide genuine and accurate personal information.
Not to misuse the website for fraudulent or illegal activities.
Not to copy or reproduce website content without written permission.

10. Intellectual Property

All content on this website including:

Logos
Product images
Graphics
Website design
Text and descriptions

are the property of Mukta Outfit and protected under applicable copyright and intellectual property laws.

11. Limitation of Liability

Mukta Outfit shall not be liable for:

Delays caused by courier partners, natural disasters, strikes, customs clearance, or unforeseen events.
Minor differences in color, design placement, or fabric texture.
Any indirect or consequential losses arising from the use of our website or products.

12. Communication Consent

By submitting your details on our website, you consent to receive:

Order updates
Promotional offers
WhatsApp notifications
SMS and email communications

even if your mobile number is registered under DND/NCPR regulations.

13. Fraud Prevention

Mukta Outfit reserves the right to:

Verify customer details before dispatching orders.
Cancel suspicious or fraudulent transactions.
Refuse service to users violating our policies.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Gujarat, India.